<aside> 💡 You can set up two-facto authentication in order to protect your customer and team data. Make sure your team members have secure accounts through this feature!

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✔️Contents

Customer Information Security

Multi-factor Authentication

Secure Attached files

Member Activity Log

FAQ

Customer Information Security

Your customer’s account, chatting content, and other important information can be protected through encryption.

• Customer information encryption (member hash) from developer side is required. Please refer to the [Developer guide] for more information.
• Settings can be made only on the site developed for custom website or wordpress website.
• If the Customer information security is not properly set up, then the channel button may not appear properly on your website.

Multi**-Factor Authentication**

Your team member’s accounts can be set up with multi-factor authentication.